Schedule a closing shift and an opening shift back to back
One of the most depressing feelings is the one that comes from realizing you not only are closing the store Thursday night but you have the privilege of coming back bright and early Friday morning to open. Let’s face it, just because the store closes at 10 p.m. by no means guarantee you’ll be in bed by then.Asking for the Manager
When you’ve tried so hard to be kind and attentive to a customer and their impatience gets the best of them, it can be rough. Often retail associates do their best to please their customers and try to handle situations on their own because it looks better for everyone. Many don’t realize this, but just because a customer asks for the manager does not mean they are going to get what they want.Not picking up after yourself
This picture says it all.
Adjusting Prices for customers
Let me clarify. I’m all about helping a brother/sister out. Changing a price for a customer isn’t the issue. If the sign said $5 instead of the $10 it’s ringing up as, I am more than happy to adjust that for you. I just sincerely ask that you remain patient while we go verify that the sign says what you said instead of shooting me dirty looks for waiting for that approval.Working Black Friday
Working Black Friday (Thanksgiving Day evening these days), you more than likely will experience all of the above in some way, shape or form. Black Friday is the day most of the frustrations retail associates encounter throughout the week are experienced on the same day. It’s no one customer’s fault in particular; it’s just the nature of the beast that is Black Friday.— Nick Alexander
Four Crossed Logs intern
professional communication major
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